The practice
A drawing office for trades businesses.
gtwelve does one thing: websites and enquiry systems for trades and home-service businesses — and any business that runs on enquiries. It’s the same problem everywhere: enquiries that leak away before they become work.
That focus is the practice. The failure modes repeat — the missed call, the abandoned form, the enquiry that went quiet — so the fixes can be drawn properly, tested properly, and explained in plain English.
We work UK-wide from one drawing office in Glasgow: phone, email and screen-shares, fitted around your jobs rather than our meetings.
How we think — Four working rules
01
Useful systems beat one-off assets
A website that isn’t connected to anything is a brochure. Everything we build is wired into how enquiries actually arrive and get followed up — that’s the difference between a site and a system.
02
Every claim supportable
On our site and on yours. No invented statistics, no fake reviews, no guarantees nobody can stand behind. If a line can’t be backed up, it doesn’t ship.
03
Diagnose before pitching
We look at what you have and tell you what we’d fix before we talk about what we sell. Sometimes the honest answer is a small fix, not a rebuild — you’ll hear that too.
04
AI with approval gates
We build AI systems for real businesses, which is exactly why we’re careful with them. Where a step involves judgment or risk, the AI drafts and a person approves. It doesn’t act alone.
Completed jobs — This sheet is intentionally blank
No jobs shown — by design
Client work goes here when it’s live, settled in, and the client has said yes to being shown. We’d rather show you an empty frame than a mocked-up one — the same rule we’d apply to your reviews page.
Want to see what we build in the meantime? Ask us what we’re working on, or explore the services.
See if we’re the right fit.
One message, one honest reply about what we’d look at first.