The practice
Practical systems for businesses with work worth improving.
gtwelve specialises in AI agents and business automation for businesses that want to reduce repetitive work and keep operations moving.
That core work includes voice agents that answer and route calls. We also design bespoke websites from the ground up, connecting online presence and enquiry capture to the systems behind the business.
We start with the work itself: what repeats, where information gets stuck and which decisions should stay with people. The result is a focused system that can be tested, used and extended.
We are based in Glasgow and work with businesses across the UK by phone, email and screen-share.
How we think — Four working rules
01
Useful systems beat one-off assets
A website that isn’t connected to anything is a brochure. Everything we build is wired into how enquiries actually arrive and get followed up — that’s the difference between a site and a system.
02
Every claim supportable
On our site and on yours. No invented statistics, no fake reviews, no guarantees nobody can stand behind. If a line can’t be backed up, it doesn’t ship.
03
Diagnose before pitching
We look at the work, systems and customer journey before recommending a solution. If the website is part of the problem, we recommend either a focused redesign or a ground-up build—not a cosmetic patch.
04
AI with approval gates
We build AI systems for real businesses, which is exactly why we’re careful with them. Where a step involves judgment or risk, the AI drafts and a person approves. It doesn’t act alone.
Completed jobs — This sheet is intentionally blank
No jobs shown — by design
Client work goes here when it’s live, settled in, and the client has said yes to being shown. We’d rather show you an empty frame than a mocked-up one — the same rule we’d apply to your reviews page.
Want to see what we build in the meantime? Ask us what we’re working on, or explore the services.
See if we’re the right fit.
One message, one honest reply about what we’d look at first.