gtwelve

Privacy Policy

Last updated 6 July 2026

This policy explains what personal data gtwelve collects when you use www.gtwelve.co.uk, why we collect it, and what rights you have over it. We keep this as short and plain as we can.

Who we are

www.gtwelve.co.uk is operated by gtwelve, a UK web design and development agency working with trades and home-service businesses.

[TO CONFIRM] Legal entity name, business structure (sole trader or limited company) and registered or trading address.

If you have any questions about this policy or how we handle your data, contact us using the details at the end of this page.

What we collect

We only collect personal data that you choose to give us through our contact form. This is:

  • Name (required)
  • Email address (required)
  • Phone number (optional)
  • Website link (optional)
  • Message (optional)
  • The URL of the page you submitted the form from

We do not collect any other personal data through the site. We do not use analytics, advertising or tracking tools, so we do not build profiles of visitors or track you across other sites.

Why we collect it, and our lawful basis

We use the information you submit solely to respond to your enquiry, for example to reply by email or phone, discuss your project, or provide a quote.

Our lawful basis for this is legitimate interests: responding to enquiries from people who have actively contacted us, and taking steps at your request before entering into a contract. We do not use your data for marketing unless you separately agree to that.

Where your data is stored

Enquiry submissions are stored in a Supabase database. [TO CONFIRM] The specific hosting region for this Supabase project.

The website itself is hosted on Vercel.

We use reputable service providers who are contractually required to keep data secure. We do not sell or rent your personal data to anyone.

How long we keep it

[TO CONFIRM] Our exact data retention period for contact form submissions. We keep enquiry data only for as long as reasonably necessary to deal with your enquiry and any resulting work, and then delete it.

Who we share it with

We share enquiry data only with the service providers needed to run the site and respond to you: our database provider (Supabase) and our hosting provider (Vercel).

We do not sell your data, and we do not share it with advertisers or data brokers.

Your rights

Under UK GDPR, you have the right to:

  • Ask what personal data we hold about you
  • Ask us to correct inaccurate data
  • Ask us to delete your data
  • Ask us to restrict or object to how we use your data
  • Complain to the Information Commissioner’s Office (ICO) if you think we have handled your data incorrectly

[TO CONFIRM] Our ICO registration status.

To exercise any of these rights, contact us using the details below.

Contact us

If you have any questions about this privacy policy or how we handle your data, email team@gtwelve.co.uk or call +44 07949 337575.